This Privacy Policy explains how TSN Kunye (Pty) Ltd ("SHOP TSN", "we", "us") collects, uses and protects your personal information when you use https://shop.tsnkunye.co.za/, in line with the Protection of Personal Information Act, 2013 (POPIA).
Information we collect
- Contact and account details: name, email address, phone number.
- Order and delivery details: delivery address, the products you buy, and order history.
- Payment information: processed securely by our payment provider. We do not store your full card details.
- Website usage: cookies and basic analytics to help the site work and improve.
Why we collect it
- To process and deliver your orders and provide support.
- To arrange installation quotes when you request them.
- To meet our legal, tax and accounting obligations.
- To improve our website and, where you have agreed, to send you updates.
How we share it
We share personal information only as needed to fulfil your order, for example with couriers for delivery and with our payment provider for payment. We do not sell your personal information.
How we protect it
We take reasonable technical and organisational steps to keep your information secure. Our checkout uses a secure, encrypted connection.
How long we keep it
We keep personal information only as long as needed for the purposes above or as required by law (for example, tax records).
Your rights under POPIA
You have the right to access, correct, or ask us to delete your personal information, and to object to certain processing. To exercise these rights, contact our Information Officer.
Complaints
If you believe we have not handled your personal information lawfully, please contact our Information Officer first. You also have the right to lodge a complaint with the Information Regulator (South Africa) at inforegulator.org.za.
Information Officer
Information Officer, TSN Kunye (Pty) Ltd, info@tsnkunye.co.za.
PAIA
In line with the Promotion of Access to Information Act (PAIA), our access-to-information manual is available on request from info@tsnkunye.co.za.
Cookies
We use cookies to run the site, remember your cart, and understand usage. You can control cookies through our cookie banner and your browser settings.
Changes
We may update this policy from time to time. The latest version will always be on this page.
Company details
TSN Kunye (Pty) Ltd
Registration number: 2019/471152/07
VAT number: 4950293946
Unit 37, The William, Dainfern, Fourways, 2191, South Africa
Email: info@tsnkunye.co.za · Sales: sales@tsnkunye.co.za
Phone: +27 74 653 9891